The Stubborn Seller Solution™ Program FAQs

A Stubborn Seller is a property owner that is genuinely open to selling, but who is unable or unwilling to expend the time and effort to allow you to list or properly market the property.  They request help and ask you to expend effort on their behalf, but when it comes time to list, they always find an excuse why it’s not the right time. The bottom line is that a Stubborn Seller will sell, but they just won’t list.

With the Stubborn Seller Solution™ program, we sign a buyer’s broker commission agreement with you.  You put us in direct contact with your Stubborn Seller.  If we are able to put a deal together and close, we pay you a 4% buyer’s broker commission right from the closing escrow.  We have years of experience buying directly from owners with no brokers involved.   We have the skills needed to work through the obstacles that keep a Stubborn Seller from taking action.   We are willing to go into difficult transactions with Stubborn Sellers who have limited or incomplete information about their property and who are unable or unwilling to provide the information needed for a proper listing.

Not at all.  We’re only interested in the owners you know who are true Stubborn Sellers….and these owners aren’t true listing prospects at all because the likelihood that they will actually list is near zero. The Stubborn Seller Solution™ program is a collaboration between you and us. If we succeed and purchase the property, you get paid and are seen as the party that brought real value to that Stubborn Seller. If we fail to put a deal together, you still have the Stubborn Seller as a potential client and you can continue in any way you choose to try to secure a listing with them.

PIR purchases exclusively small-bay, multi-tenant industrial properties.  We look for sites that are from 20,000 to 200,000 square feet of leasable area with suite sizes between 1,000 and 5,000 square feet.

We will consider purchases of these properties in any major metro market nationwide.

We are open to considering properties that could be carved up to create smaller spaces.   If you have a Stubborn Seller who owns a property that has suites that are larger than 5,000 square feet that could be divided into smaller suites, we’d like to know about this opportunity as well.

We are interested in off-market properties only….true Stubborn Seller properties.   If the property is actively listed, chances are good we know about it already.

The Phoenix companies have purchased 1,200 properties of all asset classes since our founding in 1991. Nearly all these purchases were off-market direct purchases with no broker involved We formed Phoenix Industrial Redevelopment, LLC in early 2017 and have acquired ten properties to date representing over 500,000 square feet of small-bay industrial. All these transactions have also been off-market direct purchases.

We can’t quote specific values or even ranges for these metrics because every deal is different and these metrics may not tell the whole story. What we can say is that PIR is a value-add buyer, so we are looking for projects that give us an opportunity to grow NOI by improving operations, making wise capital improvements, and managing lease rates to market.

We certainly don’t want to waste your time, our time, or the time of your Stubborn Seller working on a deal that has no chance of coming together. For that reason, we focus our discussions with the Stubborn Seller on reviewing the current performance of the property and determining if the property fits our parameters. If we determine we can put together an offer that should interest the Stubborn Seller, we’ll prepare and present an offer. If we determine the project is not a fit for us, we’ll let the Stubborn Seller and you know right away.

An email joint introduction or just passing us their contact information is all it takes. We know that Stubborn Sellers are going to be skeptical that you actually have an interested buyer, so our enrollment process will give you the information you need to communicate our history and experience to your Stubborn Seller. When you do pass us the information about your Stubborn Seller we’ll contact them immediately. This ensures that they know we are real and that we’re going to be professionals from start to finish.

The relationship with your Stubborn Seller belongs to you….it started that way and it will continue that way if we are unsuccessful in our efforts to put together a purchase transaction. Once you introduce us to your Stubborn Seller, we’ll go to work crafting a purchase transaction that works for both your Stubborn Seller and us. We’ll keep you informed of our progress continuously. If we succeed, you will of course know about it right away. If we fail, we’ll let you know. And, if they resurface much later and are ready to sell to us, you’ll still get your 4% fee because that is our arrangement with you.

Absolutely. We’ll be ready whenever you reach out to us.  In the meantime, go to our Enroll Now page and follow the steps to become enrolled in the Stubborn Seller Solution™ program. You’ll be all set to go when you do have a Stubborn Seller you’d like us to meet.

Our Program Enrollment and Buyer Representation Agreement contains a clause that obligates us to pay you an Advisory Fee when our purchase transaction closes. This Advisory Fee is 4% of the gross purchase price we pay for the property. Like other brokerage fees, the Advisory Fee is paid directly from the title company to you and your brokerage consistent with the fee disbursement instructions you provide to the title company.